Jiangxi Airlines is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.
“It classifies itself as a low-cost airline, but as is common in China, they also offer Business Class on some aircraft with service and product enhancements. Economy Class includes complimentary snacks. Cabin staff service is friendly, but they have very limited language skills that can prove difficult for foreigners. Cabin comfort is satisfactory, but standards of cleanliness and presentation need to be improved.”