Chongqing Airlines 重庆航空 is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“60% owned by China Southern, Chongqing Airlines operate domestic and a small number of regional, international routes. The onboard product standards are fair in business and economy class, but staff service is often lacking expected hospitality. Airport service standards in Chongqing need to be improved for the airline to meet 4-Star standards.”