China United Airlines

China United Airlines 中国联合航空公司 is Certified as a 3-Star Low-Cost Airline for airport services, seat/bag charges, cabin comfort, catering, cabin cleanliness and cabin staff service.

“China United now operates from Daxing Airport in Beijing, with a wide domestic network. It is a low-cost airline, but on some flights, you still receive a small complimentary snack bag and bottle of water. Airport service standards are quite poor, but the cabin staff deliver an efficient if somewhat unfriendly service.”

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China United Airlines
skytrax 3 star low-cost airline logo

China United Airlines Rating Summary

Short haul

Economy Class

China United Airlines Rating Analysis

Economy Class

Airport Services - Beijing Daxing

Check-in service options
Check-in staff service
Boarding efficiency
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B
Selection of pre-order F&B
Quality of pre-order F&B
Prices of pre-order F&B
Complimentary meals / snacks
Complimentary beverages

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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