Croatia Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, cleanliness etc, and service rating for both cabin staff and ground staff.
“A small regional carrier, Croatia Airlines provides a fairly standard European product level. Staff service is quite efficient and friendly, and the main weakness can be across some of the airport service areas at Zagreb. They still serve small complimentary snacks and beverages in Economy which is a plus point.”