Easyfly

Easyfly is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.

“Easyfly operates domestic flights in Colombia. The airline has a low fare ticketing model that provides some perks such as free baggage allowance (15kg), free carry-on (restricted to 5kg), and a free drink inflight. Flights are short and use turboprop aircraft. Check-in and boarding can be crowded and disorganised, and cabin staff service is better than in the airport. Staff language abilities are mixed, and require improvement.”

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Easyfly
skytrax 3 star low-cost airline logo

Easyfly Rating Summary

Short haul

Economy Class

Easyfly Rating Analysis

Economy Class

Airport Services - Bogota

Check-in service options
Check-in staff service
Boarding efficiency
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Complimentary beverages

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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