Flair Airlines

Flair Airlines is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“Flair Airlines is a ULCC and charges apply to all baggage aside from smaller purses and briefcases and this is stringently checked. Seat comfort is basic and fine for 1 to 2 hour sectors, but is less good on longer routes. Airport and onboard service standards lack quality consistency. Buy-on-board F&B lacks choice compared to LCCs in other regions, and pricing is high for some items. There is no pre-order hot meal choice on longer flights.”

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Flair Airlines
skytrax 3 star low-cost airline logo

Flair Airlines Rating Summary

Short haul

Economy Class

Flair Airlines Rating Analysis

Economy Class

Airport Services - Edmonton

Check-in service options
Check-in staff service
Boarding efficiency (standard)
Boarding efficiency (Priority)
Staff assistance on arrival
Transfer service assistance
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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