flydubai

flydubai is Certified with the 3-Star Low-Cost Airline Rating for the quality of its Onboard product and staff service, and the flydubai home base Airport service. View the detailed Quality ratings for flydubai product (seats, comfort, food & beverages etc), cabin staff service, and ground service standards at its home base of Dubai Airport.

Low-cost airline ratings evaluate product and service quality taking account of lower fares and assessment of optional extra costs

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flydubai

flydubai Ranking

Short haul

Business Class

Economy Class

Related to flydubai Rating

Airline

Emirates

Middle East

Airline

Air Arabia

Middle East

Airport

Dubai Airport

Middle East

Airline Ratings Breakdown

Business Class

Airport Services - Dubai

Priority check-in options

Check-in service options

Check-in staff service

Priority boarding standards

Staff assistance on arrival

Transfer service assistance

Baggage delivery times

Delay & cancellation handling

Checked baggage allowance

Hand baggage allowance

Business Class Lounge - Dubai

Seat availability and comfort

Standard of washrooms

Cleanliness of lounge areas

Choice of hot and cold food

Quality of food served

Choice of wines and beverages

WiFi service

Access to power / charging points

Friendliness of staff service

Staff service efficiency

Staff Language skills

Total staff service hospitality

Onboard Product

Seat comfort

Cabin safety information / video

Comfort items : blanket, pillow etc

Cabin and seat cleanliness

Washroom cleanliness

Washroom amenities

Inflight Entertainment

Onboard WiFi and connectivity

Quality of meals

Quantity of food

Selection of beverages

Cabin Staff Service

Attention to cabin safety

Service skills and proficiency

Speed and timing of service

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Cabin presence and attention

Responding to customer requests

Quality consistency among staff

Economy Class

Airport Services - Dubai

Check-in service options

Check-in staff service

Boarding efficiency

Staff assistance on arrival

Transfer service assistance

Baggage delivery times

Delay & cancellation handling

Hand baggage allowance

Checked baggage prices

Onboard Product

Seat comfort

Cabin safety information / video

Comfort items : blanket, pillow etc

Cabin and seat cleanliness

Washroom cleanliness

Inflight Entertainment options

Onboard WiFi /Pricing

Selection of buy onboard F&B

Quality of buy onboard F&B

Prices of buy onboard F&B

Cabin Staff Service

Attention to cabin safety

Service skills and proficiency

Speed and timing of service

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Cabin presence and attention

Responding to customer requests

Quality consistency among staff

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Related to flydubai

Airline

Emirates

Middle East

Airline

Air Arabia

Middle East

Airport

Dubai Airport

Middle East

Skytrax do not publish a comparative rating of airline safety standards or airline safety record details. We focus our safety reference to airlines registered within the IATA Operational Safety Audit (IOSA). The IATA Operational Safety Audit (IOSA) is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline.