flynas is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“flynas product and service standards continue to develop and are quite close to meeting 4-Star. Business Class provides a full-service experience with a large recliner seat, complimentary meals and lounge access. Comfort in Economy is fair, and pre-order & buy-on-board F&B are quite good. IFE streaming works well, and the multi-national cabin crew give an efficient service but this is often lacking friendliness.”