FlyOne

FlyOne is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“FlyOne is a hybrid LCC with unbundled fares for baggage, seat selection and priority airport services, and this applies to airport check-in which is more restricted for the lowest ticket category. Onboard customers receive a free snack, and there are pre-purchase hot meals that are of a fair standard. Staff provide an efficient but functional service that could be improved to meet 4-Star standards.”

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FlyOne
skytrax 3 star low-cost airline logo

FlyOne Rating Summary

Short haul

Economy Class

FlyOne Rating Analysis

Economy Class

Airport Services - Chisinau

Check-in service options
Check-in staff service
Boarding efficiency (standard)
Boarding efficiency (Priority)
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Selection of pre-order meals
Quality of pre-order meals
Prices of pre-order meals
Complimentary meals / snacks
Complimentary beverages

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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