LAM Mozambique Airlines
LAM Mozambique Airlines is Certified as a 2-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Operating domestic and a few regional international routes, LAM Mozambique standards have dropped in recent years. Onboard, the seats in Business and Economy are standard and satisfactory, and onboard catering is fair. Cabin staff service is lacking in service quality and hospitality, and the airport service in the hub airport of Maputo is a key area for change and improvement.”