Lucky Air (Xiangpeng Airlines) is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.
“Lucky Air classifies itself as a low-cost airline, and whilst this matches other LCC’s in Economy, they offer a near full-service Business Class on many aircraft. Cabin seat comfort is satisfactory, and pre-order / buy onboard F&B is of a fair standard. Cabin staff offer an efficient service, but this is lacking in hospitality and language skills are poor.”
» Explaining the Low-Cost Airline Rating levels
Lucky Air Rating Summary
Lucky Air Rating Analysis
The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.