Onur Air is Certified as a 2-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.
“Operating low-cost and charter flights, standards are quite poor. Onboard seat comfort is average but cabin cleanliness & condition is an issue. On charter flights, customers receive a beverage, on scheduled services, there is a buy-on-board menu and pre-order meals. The quality of pre-order meals can be quite good but is inconsistent. Staff service is weak in the airport and onboard, and lacks any proper hospitality or attention.”
» Explaining the Low-Cost Airline Rating levels
Onur Air Rating Summary
Related to Onur Air Ranking
Onur Air Rating Analysis
The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.