SunExpress is Certified as a 3-Star Leisure Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“A leisure airline based in Antalya, Turkey that is modelled on low-cost carrier standards, the German section of SunExpress closed in 2020. A modern fleet of aircraft offer adequate seat standards, but cabin cleanliness is an area for improvement. Buy onboard offers a fairly limited choice, but pre-order meals are good. Cabin staff service can be good, but lacks consistency which is another factor preventing a potential 4-Star rating.”