Peach Aviation

Peach Aviation is Certified as a 4-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“Airport service is generally good with Peach, but customers must respect the bag weight allowances as this is an LCC and they charge extra for overweight. Onboard comfort is acceptable, but the seat pitch of 29-inches is on the tighter side for longer flights. Buy onboard is not expensive by Japanese standards, and quality is good. Cabin staff provide excellent service and above many low-cost airline standards.”

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Peach Aviation
skytrax 4 star low-cost airline logo

Peach Aviation Rating Summary

Short haul

Economy Class

Peach Aviation Rating Analysis

Economy Class

Airport Services - Kansai

Check-in service options
Check-in staff service
Boarding efficiency
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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