Peach Aviation is Certified as a 4-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.
“Airport service is generally good with Peach, but customers must respect the bag weight allowances as this is an LCC and they charge extra for overweight. Onboard comfort is acceptable, but the seat pitch of 29-inches is on the tighter side for longer flights. Buy onboard is not expensive by Japanese standards, and quality is good. Cabin staff provide excellent service and above many low-cost airline standards.”