qatar airways inflight entertainment screens

Qatar Airways

Qatar Airways is certified as a 5-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

“One of the first-ever airlines to be awarded 5-Star status, Qatar Airways maintains its global leadership for delivering the highest standards of product and service to customers. Cabin seating and amenities, food & beverages and IFE are setting or meeting global Best Practice, supported by 5-Star cabin staff service. Qatar Airways operates from the 5-Star hub of Hamad International Airport in Doha.”

» Explaining the Star Rating Levels

» A-Z Index of Airline Ratings

Qatar Airways

Qatar Airways Rating

5-Star Airline Certification

Long haul

First Class

Business Class

Economy Class

Short haul

Business Class

Economy Class

Related to Qatar Airways Ranking

Airport

Doha Hamad International Airport

Middle East

Airline

British Airways

Europe

Airline

Cathay Pacific Airways

Asia

Qatar Airways Rating Analysis

First Class

Airport Services - Doha

Premium check-in facilities

Check-in staff service

Priority boarding service

Staff assistance on arrival

Transfer service assistance

Arrival lounge facilities

Priority baggage service

First Class Lounge - Ratings

» Hamad Airport Lounge rating

» Heathrow Airport Premium Lounge rating

Onboard Product - Long haul

Seat comfort and personal space

Cabin safety information / video

Comfort items : duvet, pillows, turndown

Cabin and seat cleanliness

Cabin temperatures

Washroom cleanliness

Amenity kit and washroom amenities

Inflight entertainment

WiFi service

Quality of meals served

Flexibility of meal service

Quality of wines & beverages

Magazines and newspapers

Cabin Staff Service - Long haul

Attention to cabin safety

Service skills and proficiency

Speed and timing of service

Enthusiasm and friendliness

Service hospitality

Personalisation of service

Interaction with customers

Language skills

Cabin presence and attention

Responding to customer requests

Quality consistency among staff

Business Class

Airport Services - Doha

Premium check-in facilities

Check-in staff service

Priority boarding service

Staff assistance on arrival

Transfer service assistance

Arrival lounge facilities

Priority baggage service

Business Class Lounge - Ratings

» Hamad Airport Lounge rating

» Heathrow Airport Premium Lounge rating

Onboard Product - Long haul

Seat comfort and personal space

Cabin safety information / video

Comfort items : duvet, pillows, turndown

Cabin and seat cleanliness

Cabin temperatures

Washroom cleanliness

Amenity kit and washroom amenities

Inflight entertainment

WiFi service

Quality of meals served

Flexibility of meal service

Quality of wines & beverages

Magazines and newspapers

Onboard Product - Short haul

Seat comfort

Cabin safety information / video

Comfort items : pillow, blanket

Cabin and seat cleanliness

Washroom cleanliness

Inflight Entertainment

WiFi service

Quality of meals served

Selection of wines & beverages

Magazines and newspapers

Cabin Staff Service - Long haul

Attention to cabin safety

Service skills and proficiency

Speed and timing of service

Enthusiasm and friendliness

Service hospitality

Personalisation of service

Interaction with customers

Language skills

Cabin presence and attention

Responding to customer requests

Quality consistency among staff

Cabin Staff Service - Short haul

Attention to cabin safety

Service skills and proficiency

Speed and timing of services

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Responding to customer requests

Quality consistency among staff

Economy Class

Airport Services - Doha

Check-in facilities

Check-in staff service

Boarding efficiency

Staff assistance on arrival

Transfer service assistance

Baggage delivery times

Onboard Product - Long haul

Seat comfort

Cabin safety information / video

Comfort items : blanket, pillow

Cabin and seat cleanliness

Cabin temperatures

Washroom cleanliness

Washroom amenities

Inflight Entertainment

WiFi service

Quality of meals served

Quantity of food served

Selection of wines & beverages

Onboard Product - Short haul

Seat comfort

Cabin safety information / video

Cabin and seat cleanliness

Washroom cleanliness

Inflight Entertainment

WiFi service

Complimentary meals / snacks

Complimentary beverages

Cabin Staff Service - Long haul

Attention to cabin safety

Service skills and proficiency

Speed and timing of service

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Cabin presence and attention

Responding to customer requests

Quality consistency among staff

Cabin Staff Service - Short haul

Attention to cabin safety

Service skills and proficiency

Speed and timing of services

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Responding to customer requests

Quality consistency among staff

Lounges

Lounge Ratings

» Hamad Airport, Doha Lounge rating

» London Heathrow Airport Premium Lounge rating

Disclaimer

The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Related to Qatar Airways Ranking

Airport

Doha Hamad International Airport

Middle East

Airline

British Airways

Europe

Airline

Cathay Pacific Airways

Asia

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