Shenzhen Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“A subsidiary of Air China, Shenzhen Airlines product is to a similar 3-Star standard and is now looking old-fashioned and in need of upgrade. Inflight entertainment and onboard catering require change. Cabin staff service is better than Air China but is Chinese domestic level and below international standards. The domestic Business Class lounge (they call it First-Class) lounge at Shenzhen Airport is good.”
» Explaining the Star Rating Levels
Shenzhen Airlines Rating Summary
Related to Shenzhen Airlines Ranking
Shenzhen Airlines Rating Analysis
The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.