Southwest Airlines
Southwest Airlines is Certified as a 4-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.
“Southwest Airlines operate as a hybrid low-fare airline with baggage, drinks, and snacks included. Customers can pay for a better priority boarding position, and there is a paid bar for premium beverages. WiFi and App-streamed IFE is available on many aircraft. Staff continue to deliver fairly good and consistent service standards.”
Southwest Airlines Rating Summary
Related to Southwest Airlines Ranking
Southwest Airlines Rating Analysis
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The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.