Wizz Air is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, buy onboard food & beverages, cabin cleanliness etc, and service rating is for both cabin staff and ground staff.
“Wizz Air is an ultra low-cost airline with a 28-inch seat pitch that is amongst the smallest of European low-cost airlines. Baggage weight and size are strictly enforced, and free carry-on items must fit under the forward seat. Buy-on-board F&B is priced competitively and has some interesting selections. Staff service is efficient, but the Wizz Air service hospitality varies greatly.”