Wizz Air

Wizz Air is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, buy onboard food & beverages, cabin cleanliness etc, and service rating is for both cabin staff and ground staff.

“Wizz Air is an ultra low-cost airline with a 28-inch seat pitch that is amongst the smallest of European low-cost airlines. Baggage weight and size are strictly enforced, and free carry-on items must fit under the forward seat. Buy-on-board F&B is priced competitively and has some interesting selections. Staff service is efficient, but the Wizz Air service hospitality varies greatly.”  

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Wizz Air
skytrax 3 star low-cost airline logo

Wizz Air Rating Summary

Short haul

Economy Class

Wizz Air Rating Analysis

Economy Class

Airport Services - Budapest

Check-in service options
Check-in staff service
Boarding efficiency
Boarding efficiency (Priority)
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff


The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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