outside changsha huanghua airport
passengers at changsha huanghua airport
changsha huanghua airport check-in
changsha huanghua airport seating
changsha huanghua airport signage

Changsha Huanghua International Airport

Changsha Huanghua International Airport 长沙黄花国际机场is Certified with the 4-Star Airport Rating for the airport facilities, comfort and cleanliness, shopping, food & beverages and staff service.

“Changsha Airport is a well maintained and convenient airport to use, with fairly easy downtown access. Ongoing improvements are taking place at this airport through 2019/2020, with Hunan Airport Management Group dedicated to enhancing the facilities.”

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Changsha Huanghua International Airport
skytrax 4 star regional airport logo

Changsha Airport Rating Summary

International
Domestic

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Changsha Airport Rating Analysis

International

Ground Transportation

Public Transport options
Distance to public transport
Airport taxi service
Car Rental
Connection to hi-speed rail network

Security Screening

Screening guide signage
Waiting times
Service efficiency
Staff attitude and courtesy
Staff language skills

Immigration Service

Waiting times - arrivals
Waiting times - departures
Staff attitude and courtesy
Staff language skills

Wayfinding & Signage

Ease of wayfinding - arrivals
Ease of wayfinding - departures
Clarity of signs & symbols
Signage language choices
FIDS : positioning in terminal
FIDS : clarity of display
Terminal maps
Airport "help" staff
Info Kiosks
Info / Help counter service

Arrival

Walking distances
Availability of toilets
Baggage hall facilities
Baggage delivery times
Baggage carts
Meet and greet facilities

Departure

Signage to check-in
Congestion around check-in
Queuing systems
Seating near check-in
Signage to security / departures

Terminal Comfort

Congestion around terminal
Air temperature
Décor and condition
Seat availability
Seat types and comfort
Access to power / charging points
Cleanliness of seats
Cleanliness of washrooms
Cleanliness of public areas
PRM washrooms
Baby changing rooms

Terminal Facilities

Clarity of airport PA's
PA language translations
ATM availability
WiFi : ease of log-in
WiFi : free time allowance
Internet kiosk facilities
Children's Play area
Shower facilities
Quiet / relaxation areas
Dayroom facility
Other leisure facilities
Vending machines

Shopping Facilities

Selection of shops : landside
Selection of shops : airside
Choice of mid-price shops
Choice of luxury brands
Staff service in shops

Food & Beverage

Food and beverage choice : landside
Fast food choice : landside
International brands : landside
Food and beverage choice : airside
Fast food choice : airside
International brands : airside
Food and beverage : cleanliness
Food and beverage : prices
Food and beverage : staff service
Domestic

Ground Transportation

Public Transport options
Distance to public transport
Airport taxi service
Car Rental
Connection to hi-speed rail network

Security Screening

Screening guide signage
Waiting times
Service efficiency
Staff attitude and courtesy
Staff language skills
FastTrack security

Wayfinding & Signage

Ease of wayfinding - arrivals
Ease of wayfinding - transfer
Ease of wayfinding - departures
Clarity of signs & symbols
Signage language choices
FIDS : positioning in terminal
FIDS : clarity of display
Terminal maps
Airport "help" staff
Info Kiosks
Info / Help counter service

Arrival

Walking distances
Availability of toilets
Baggage hall facilities
Baggage delivery times
Baggage carts
Meet and greet facilities

Departure

Signage to check-in
Congestion around check-in
Queuing systems
Seating near check-in
Premium check-in facility
Signage to security / departures

Transfer

Walking distances
Signage to transfer areas
Ease of transfer process (domestic)

Terminal Comfort

Congestion around terminal
Air temperature
Décor and condition
Seat availability
Seat types and comfort
Access to power / charging points
Cleanliness of seats
Cleanliness of washrooms
Cleanliness of public areas
PRM washrooms
Baby changing rooms

Terminal Facilities

Clarity of airport PA's
PA language translations
ATM availability
WiFi : ease of log-in
WiFi : free time allowance
Children's Play area
Shower facilities
Quiet / relaxation areas
Dayroom facility
Vending machines

Shopping Facilities

Selection of shops : landside
Selection of shops : airside
Choice of mid-price shops
Choice of luxury brands
Staff service in shops

Food & Beverage

Food and beverage choice : landside
Fast food choice : landside
International brands : landside
Food and beverage choice : airside
Fast food choice : airside
International brands : airside
Food and beverage : cleanliness
Food and beverage : prices
Food and beverage : staff service

Disclaimer

The Airport Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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