Fukuoka Airport is Certified as a 5-Star Regional Airport
Fukuoka Airport has been awarded the global 5-Star Regional Airport quality rating by SKYTRAX, the international air transport rating organisation.
Fukuoka Airport is Japan’s fourth-busiest airport and one of Japan’s most accessible airports, being located only two subway stops from Hakata Station in the city center. The airport’s passenger traffic is projected to reach a record 28.56 million in the fiscal year 2025.
The Audit of Fukuoka Airport was completed by the SKYTRAX audit team in January, and the key improvements that raised the airport to a 5-Star Rating standard is the transformation and extensions to the International Terminal.
Further major enhancements are coming to Fukuoka Airport to bolster this 5-Star Airport Rating. Adjacent to the Domestic terminal at Fukuoka Airport, construction is in progress on an 11-story complex to open in 2027 that will house commercial facilities, a hotel, and a bus terminal, integrated with the domestic terminal building.
This new area together with the current domestic terminal building before Security Check Point will have approximately 270 stores, making it one of the largest in Japan’s airports.
The 5-Star Airport rating is the highest mark of quality distinction awarded by SKYTRAX for an airport, and recognises very high standards of Product and Staff service across the different assessment categories in the Airport environment.
Edward Plaisted, CEO of Skytrax, said: “Fukuoka Airport delivers a very well-managed and reliable, high quality passenger experience, and the airport has maintained a very clear focus on quality and investment in the passenger journey, all of which has been important to the airport achieving the 5-Star Airport Rating.”
Fukuoka Airport provides excellent service quality and consistency, with high standards of product and service innovation across the airport, and meets many global Best Practice levels for the world airport industry.
A sense of place
Highest quality finishes
New food court in international terminal
Excellent quality facility signage airport wide
New international arrivals hall
5-Star standards for bus waiting areas
5-Star standards for washrooms across the airport
Toilet occupancy dynamic information
5-Star standard FIDS throughout the airport
» View the Fukuoka Airport 5-Star Regional Airport Rating
THE 5-STAR AIRPORT RATING
The 5-Star Airport Rating is our most prestigious and unique mark of Quality Achievement and a global benchmark of Airport Excellence, which is awarded following detailed audit analysis and assessment of each airport’s product and front-line service standards. The World Airport Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airports on their quality standards.
The 5-Star Airport rating recognises those airports that are providing exceptional standards of facilities and staff service to customers across all front-line areas of the airport environment. To achieve the top 5-Star Airport rating, the staff service or product standards must be either meeting or setting global best practice for the item under evaluation.
ABOUT SKYTRAX
Skytrax, the International air transport rating organisation, was established in 1989 and is based in London, United Kingdom. The World Airport Rating programme is a leading international Rating system operating since 1999, which classifies airports across the globe by the quality of product and staff service.
