Vueling Airlines

Vueling Airlines is Certified as a 4-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“One of the better low-cost airlines in Europe in terms of service quality, with a modern fleet of A319/320/321 aircraft. They are strict about baggage weights, as to be expected from a low-cost. Cabin seat comfort is fair (29-30″ pitch), and the buy onboard menu offers a reasonable choice and is well priced. Cabin staff efficient, with varying standards of hospitality.”

» Explaining the Low-Cost Airline Rating levels

» A-Z Index of Airline Ratings

Vueling Airlines
skytrax 4 star low-cost airline logo

Vueling Airlines Rating Summary

Short haul

Economy Class

Vueling Airlines Rating Analysis

Economy Class

Airport Services - Barcelona

Check-in service options
Check-in staff service
Boarding efficiency
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Sign up for updates with the Skytrax Newsletter