Singapore Airlines SilverKris Lounge at Kuala Lumpur International Airport

Singapore Airlines SilverKris Lounge at Kuala Lumpur International Airport is Certified as a 4-Star Airline Lounge for the quality of lounge facilities and staff service.

“This is one of the poorer SilverKris lounges, quite small and often congested. The decor and seating are dated and showing wear and tear. There is little seating variation and power sockets are limited. However, there is a pleasant view of the airfield with windows on one side of the lounge. Food is quite basic and not of the standard at other SilverKris Lounges. The staff could be more proactive in cleaning runs and maintaining the buffet, items take too long to be replaced.”

» Lounge Star Ratings explained

Singapore Airlines SilverKris Lounge at Kuala Lumpur International Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

SilverKris Lounge

Lounge Rating details

SilverKris Lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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