VIP Costa Rica Lounge at San Jose International Airport

The VIP Costa Rica Lounge at San Jose International Airport is Certified as a 2-Star Airline Lounge for the standard of product facilities and staff service.

“The VIP Costa Rica Lounge is used for all international flights at SJO. A small, disappointing and congested lounge with mismatched décor, poor standard of seating and poor catering. This comprises a few unappealing packaged snacks. Facilities include a poor washroom. Cheap style seating that is both uncomfortable and not functional, there are no power sockets in this lounge. Staff offer minimal service and lack proactivity, used dishes remain on tables for hours.”

» Lounge Star Ratings explained

VIP Costa Rica Lounge at San Jose International Airport
skytrax 2 star lounge logo

Certified Lounge Rating

Lounge Information

Costa Rica Lounge

Lounge Rating details

Costa Rica Lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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