Aspire Club Kingston lounge at Norman Manley International Airport

The Aspire Club Kingston lounge at Norman Manley International Airport is Certified as a 3-Star Airline Lounge for the product facilities and staff service.

“The Aspire lounge is the sole international VIP facility in Kingston accommodating all airline, cardmembers and pay-in guests. It is a busy location and can be congested at peak times. The food product is quite simple and mainly provides cold choices. The bar product has a reasonable selection and given this is a leisure destination it is a popular area with customers. Washrooms and showers are available and quite clean, but attention here could improve. Staff are friendly and helpful.”

» Lounge Star Ratings explained

Aspire Club Kingston lounge at Norman Manley International Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

Club Kingston lounge

Lounge Rating details

Club Kingston lounge

Pay-per-use lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Value for money

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks


WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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