9 Air (Jiuyuan Airlines) is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.
“Based at Guangzhou Baiyun Airport, 9 Air is a low cost domestic airline. Meals have to be pre-booked instead of buy onboard – standards are fair, but no proper international options. English language skills of cabin staff need improvement as communication can be difficult. Cabin seating is fair for a LCC, and cabin cleanliness is average.”
» Explaining the Low-Cost Airline Rating levels
9 Air Rating Summary
9 Air Rating Analysis
The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.