9 Air (Jiuyuan Airlines) is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.
“Based at Guangzhou Baiyun Airport, 9 Air is a low cost domestic airline. Meals have to be pre-booked instead of buy onboard – standards are fair, but no proper international options. English language skills of cabin staff need improvement as communication can be difficult. Cabin seating is fair for a LCC, and cabin cleanliness is average.”