Air Arabia 3-Star COVID-19 Airline Safety Rating

Air Arabia is certified with the 3-Star COVID-19 Airline Safety Rating for the safety measures and improved hygiene processes introduced by Air Arabia to help reduce the spread of Coronavirus.

Skytrax COVID-19 Airline Safety Rating is the world’s only assessment and certification of airline health and safety measures during the coronavirus pandemic that is based on professional and scientific investigation of the actual standards being provided by the airline.

The COVID-19 ratings include cleanliness at the airport and onboard, social distancing, face mask usage, sanitiser, and other hygiene improvement systems.

Air Arabia 3-Star COVID-19 Airline Safety Rating

COVID-19 Safe Air Travel

Air Arabia

COVID-19 Airline Safety Rating

COVID-19 Safety Certification

Air Arabia COVID-19 Safety Rating

At the Airport

Check-in: Sharjah International Airport

Counter protective screens
Correct use of PPE by staff
Hand sanitiser visibility & availability
Signage about COVID-19 requirements
Queues: social distancing marking
Queues: control of social distancing

Boarding: Sharjah International Airport

Hand sanitiser visibility & availability at boarding gates
Info signage for COVID-19 requirements
Counter protective screens
Correct use of PPE by staff
Boarding policy applied
Social distancing PA information
Social distancing marking
Control of social distancing
Onboard the flight

Face mask & Sanitiser

Sanitiser wipe provided upon boarding / at seat
Face mask policy clearly stated over cabin PA
Availability of spare / replacement face masks
Service policy / system for disposal of used face masks

Cleanliness in the Cabin

Cleanliness: seat back / base / armrest
Cleanliness: seatbelt & buckle
Cleanliness: seat pocket & safety card
Cleanliness: tray table / latch
Cleanliness: window


PA Instructions about toilet usage / queuing
Hand sanitiser availability
Cleanliness: toilet door internal handle / lock
Cleanliness: washbasin & counter
Cleanliness: waste disposal

Cabin Staff

Standard of staff PPE
Staff PPE usage / compliance
Giving clear PA information for COVID-19 instructions
Control of customer PPE usage / compliance
Control of customer social distancing
Efficiency handling customer noncompliance with PPE / distancing
Maintaining orderly & distanced deplaning

Arrivals: Sharjah International Airport

Hand sanitiser visibility & availability at arrivals / airbridge exit
Information signage for COVID-19 requirements
Staff PPE usage / compliance
Baggage reclaim: hand sanitiser visibility & availability
Baggage reclaim: social distancing marking
Baggage reclaim: baggage trolley cleanliness


Visibility of COVID-19 information on home page
Standard / detailing of COVID-19 Travel information
Low-cost Rating

Rating conditions

Certain items may be unrated, or rated as Poor (such as providing free hand wipes, sanitiser etc), but we do not expect these additional amenities to be provided by low-cost airlines, and this does not impact their overall COVID-19 Airline Safety Rating


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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