Air India Express
Air India Express is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.
“This airline offers a reasonable low-cost product, but web check-in is not offered and seats are cramped. They provide a complimentary snack/meal and soft beverage subject to the route, the pre-order meals checked are of a fairly good standard and cheap. Cabin cleanliness and maintenance is quite poor. Cabin staff service is courteous and friendly and helps the airline to meet a 3-Star standard.”