Blue Air

Blue Air is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“Blue Air delivers a reasonable low-cost experience for short-haul flights. Seat comfort is on par with other LCCs in the region. Cabin cleanliness standards are quite good but this is less consistent for onboard washrooms. Catering standards are fair and customers can pre-book hot meals in addition to buy-on-board items. Staff provide friendly service but this is not always efficient or attentive.

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Blue Air
skytrax 3 star low-cost airline logo

Blue Air Rating Summary

Short haul

Economy Class

Blue Air Rating Analysis

Economy Class

Airport Services - Bucharest

Check-in service options
Check-in staff service
Boarding efficiency (standard)
Boarding efficiency (Priority)
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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