GX Airlines

GX Airlines (Beibu Gulf Air) is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.

GX Airlines is a low-fare airline, with all amenities (checked baggage, onboard catering etc) available to pre-purchase. The aircraft comprises modern Embraer and Airbus, and seat standards are satisfactory for a budget airline. Onboard catering based on pre-order meals and this should change to full buy onboard service to improve. Cabin staff service is quite efficient, but lacks hospitality and language skills.”

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GX Airlines
skytrax 3 star low-cost airline logo

GX Airlines Rating Summary

Short haul

Economy Class

GX Airlines Rating Analysis

Economy Class

Airport Services - Nanning

Check-in service options
Check-in staff service
Boarding efficiency
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Comfort items : cost of blanket, pillow
Cabin and seat cleanliness
Washroom cleanliness
Selection of pre-order F&B
Quality of pre-order F&B
Prices of buy onboard F&B

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff


The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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