GX Airlines (Beibu Gulf Air) is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.
“GX Airlines is a low-fare airline, with all amenities (checked baggage, onboard catering etc) available to pre-purchase. The aircraft comprises modern Embraer and Airbus, and seat standards are satisfactory for a budget airline. Onboard catering based on pre-order meals and this should change to full buy onboard service to improve. Cabin staff service is quite efficient, but lacks hospitality and language skills.”