Jin Air

Jin Air is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“Jin Air operates regional Boeing 737 flights, and a small number of longer Boeing 777 routes. Jini Plus seating on the Boeing 777 has extra legroom, but otherwise, the seat is the same as the main cabin. There is priority check-in and boarding. Economy cabins are comfortable and clean, with free F&B, the choice varies by flight time. There are pre-order meals to purchase. Cabin staff service is efficient, and the airline is close to meeting a 4-Star low-cost rating.”

» Explaining the Low-Cost Airline Rating levels

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Jin Air
skytrax 3 star low-cost airline logo

Jin Air Rating Summary

Long haul

Jini Plus
Economy Class

Short haul

Economy Class

Jin Air Rating Analysis

Jini Plus

Airport Services - Seoul Incheon

Priority check-in options
Check-in service options
Check-in staff service
Priority boarding standards
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort : B777
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Washroom amenities
Inflight Entertainment : App streaming
Seat power facilities
Quality of meals
Quantity of food
Selection of beverages

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff
Economy Class

Airport Services - Seoul Incheon

Check-in service options
Check-in staff service
Boarding efficiency
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Seat power facilities : B777
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B
Selection of pre-order F&B
Quality of pre-order F&B
Prices of pre-order F&B
Complimentary meals / snacks
Complimentary beverages

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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