London Gatwick Airport 3-Star COVID-19 Airport Safety Rating

London Gatwick Airport is certified with the 3-Star COVID-19 Airport Safety Rating for the standard of safety measures and improved hygiene processes introduced to help reduce the spread of Coronavirus.

Skytrax COVID-19 Airport Safety Rating is the world’s only assessment and certification of airport health and safety measures during the coronavirus pandemic that is based on professional and scientific investigation of the actual standards being provided at the airport.  The COVID-19 Airport Rating includes cleaning and disinfection procedures and consistency, social distancing policies and control, face mask usage, sanitiser availability, standard and use of PPE by staff in the airport, and other hygiene improvement systems.

London Gatwick Airport 3-Star COVID-19 Airport Safety Rating

COVID-19 Safety Certification

COVID-19 Rating Analysis

COVID-19 Safety Rating

COVID-19 Procedures

COVID-19 information signage
Terminal access rules enforced
COVID testing facilities
Temperature checks
Customer face masks required
Face mask usage enforced
PPE vending availability
Hand sanitiser availability
Hand sanitiser prominence & utility
Social distancing markings & signage
Social distancing enforcement
Social distancing seat markings
Enhanced terminal airflow & filtering
Public areas cleanliness & monitoring
Washrooms cleanliness & monitoring
F&B areas cleanliness & monitoring
Security processing - hygiene policies
Security processing - staff PPE compliance
Immigration processing - staff PPE compliance
Other airport staff - PPE compliance
Shop/F&B capacity monitoring

ATP Testing used in COVID-19 Rating

View Summary

COVID-19 Procedures

London Gatwick Airport provide an extensive range of COVID-19 hygiene procedures and systems to deliver a safer environment for customers and staff, and overall the rating results produced a COVID-19 rating between 3 and 3.5 Star. Skytrax believe that with some minor changes and improvements Gatwick Airport would rate as a 4-Star COVID-19 airport. A strong feature of London Gatwick’s COVID-19 Rating is the frequency and coherent brand of information signage position through the North Terminal. This is implemented on a variety of static banners and posters, some floor decals, and digital screens. In addition to this, the regularity and visibility of hand hygiene points is at a highly competitive standard. While social distancing protocols are encouraged on general information signage provided by the airport, the terminal does have a number of systematic gaps at the loading and retrieval points of security screening, and markers on public seating which are completely absent. This would be a significant improvement the airport could make, and such changes could be quick to achieve. Overall, the terminal cleanliness monitoring is being well applied by staff, and ATP testing suggests that cleaning techniques are appropriate. Visually, there is less litter in the public areas than we have previously observed at this airport. While there are concerns about the poor condition of seating in arrivals and the post-security commercial area, we found good cleanliness from the ATP results, suggesting that while quite tatty, such seating areas are at least clean.


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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